DOSSR ENTERTAINMENT, LLC
1. Return and Exchange Policy
We want you to love your purchase! If you are not completely satisfied, you can return or exchange your item(s) within 30 days of the purchase date. The following conditions apply:
-Items must be unworn, unwashed, and in their original condition with all tags attached.
Original shipping charges are non-refundable.
*Return shipping costs are the responsibility of the customer unless the return is due to a defect or error on our part.*
To initiate a return or exchange, please contact our customer service team at dossrcollective@gmail.com
2. Shipping Policy
We offer the following shipping options:
Standard Shipping: 5-7 business days
Expedited Shipping: 2-3 business days
Overnight Shipping: 1 business day
Orders are processed and shipped within 6-8 business days. You will receive a shipping confirmation email with tracking information once your order has been dispatched.
3. Privacy Policy
Your privacy is important to us. We collect and use your personal information solely for processing orders, enhancing your shopping experience, and communicating with you about our products and promotions. We do not sell, trade, or share your information with third parties except as required to complete your order (e.g., shipping companies) or as required by law.
For more details, please read our full privacy policy.
4. Payment Policy
We accept the following payment methods:
Credit/Debit Cards (Visa, MasterCard, American Express, Discover)
-PayPal
-Apple Pay
-Google Pay
*All transactions are securely processed. Payment is due at the time of purchase.*
5. Size Guide
If you have any questions about sizing, our customer service team is here to help.
6. Customer Service
Our customer service team is available to assist you with any questions or concerns. You can reach us via email at dossrcollective@gmail.com or call us at (704)-778-7884. Our hours of operation are Monday to Friday, 9 AM to 5 PM PST.
7. Terms of Service
By using our website and purchasing from us, you agree to our terms of service. These terms outline your rights and responsibilities and govern your use of our site. Please review our terms of service for more information.
CONACT US: DOSSRCOLLECTIVE@GMAIL.COM